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Karin Goss

Download not possible


Downloading the calculated values does not work at all. It’s a pity, because the tool is great. Can anyone help here?

Best wishes Karin

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3 Responses

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    SungGeun Kim

    Hi, I was able to download the values. Please let me know if you are still having problems. Check also whether you turned off the pop-up block option in your web browser.


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    Lynn Zentner


    The Support Team has looked at this problem and it should be fixed. As mentioned in the other answer, you will get a quicker response to problems like this by filing a Support Ticket. To do so, click on the “Need Help?” button on the upper right of the page on which you are having trouble.

    Best regards,


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    Problems like this get quicker response when you “Report a Problem” (under “Support”)

    I’ve done so for this problem.

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