Support

Support Options

Submit a Support Ticket

 

Questions and Answers

Status: Accepting answers

allain

problem

It ppears a window : please enter your https Proxy info as host:port

Report abuse

2 Responses

  1. 0 Like 0 Dislike

    Michael McLennan

    This problem used to occur for users behind strict firewalls that were blocking the traffic needed to access the remote tool sessions. We’ve redesigned our software to use standard web ports for all traffic, and we deployed the solution in Sept 2011, so nobody should see this error ever again.

    Reply Report abuse

    Please login to answer the question.

  2. 0 Like 0 Dislike

    Megan Campbell

    I have the same problem did you ever figure it out?

    Reply Report abuse

    Please login to answer the question.

nanoHUB.org, a resource for nanoscience and nanotechnology, is supported by the National Science Foundation and other funding agencies. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the National Science Foundation.