[[Image(torch2.png, 150, class=align-right)]] 
=== NCN@Illinois Tool Support ===

We have identified a list of tools for which we commit the following level of service:
 * monitor support tickets, questions, and wishlists and provide a response within 24 hours.
 * fix simple bugs within a week.
 * move long term projects and tool improvement requests to a public wish list.
The overall support structure and philosophy of the NCN and nanoHUB is [/topics/NCNSupportedTools described in a different page]. 

=== NCN@Illinois Supported Educational Tools===
 * [/tools/dopingsilicon Effect of Doping on Semiconductors] Java applet for class room and use and homework assignments
 * [/tools/deviceelectron  Illinois Solid State Electronic Devices Classes Tools] Tools to complement Illinois Solid State Electronic Devices Classes
 * [/tools/nanogromacsdemo nanogromacs_Intro] Implementation of the popular molecular dynamics software suite GROMACS
 * [/tools/swntjiv  nanoJoule ] Metallic Single Wall Carbon Nanotube Joule IV Simulation

=== NCN@Illinois Supported Research Tools===
 * [/tools/BMCsuite  BioMOCA Suite] - Simulates ion flow through a channel.
 * [/tools/cntbte    Boltzmann Transport Simulator for CNTs ] - Simulates Electron transport in Single-walled carbon nanotubes.
 * [/tools/CNTNEMSFF    Carbon nanotube based fixed-fixed NEMS ] - Simulates pull-in behavior of Carbon nanotube based NEMS with fixed-fixed boundary conditions.
 * [/tools/CNTNEMSCANT   Carbon nanotube based NEMS with cantilever structure ] - Simulates pull-in behavior of Carbon nanotube based NEMS with cantilever boundary conditions.

=== Links to: Tools, Questions and Answers, and Wishlists ===
User due post questions or send support tickets where they essentially ask for new features in tools or suggest improvements.  With the limited resources we have available we want to manage these tool suggestions publicly.   Eventually we believe that each tool will  have its own "Wishlist".  For now we summarize the tool improvement wishes here.

||'''Tool'''||'''Questions'''||'''Desired feature'''||
||[/tools/dopingsilicon Effect of Doping on Semiconductors]||[/resources/5422/questions Questions]|| no wishes ||
||[/tools/BMCsuite BioMOCA Suite]||[/resources/3981/questions Questions]|| no wishes ||