I encountered a problem with a tool. Who is responsible for supporting the tool?
Resources and tools on nanoHUB are authored and maintained by community contributors, and are not supported by NCN staff. When you submit a help ticket regarding a specific resource or tool, that...
How do I subscribe or unsubscribe from the nanoHUB newsletter?
To subscribe to the nanoHUB newsletter, visit this page:https://nanohub.org/newsletter/subscribeEnter your email address. If you don't have an account already or don't want to create one,...
Why are some tools restricted?
Most simulation tools are open to anyone in the world. However, there are a few circumstances in which a tool might be restricted to a certain subset of users.Due to the way the underlying software...
I ran out of storage space. Now what?
If you are running out of storage space, you have a few options.First, you can try purging your files. The purge option goes through the "data" directory where nanoHUB...
How do I make my user profile public/private?
To change the privacy settings of some or all of your user profile fields, first log into nanoHUB with your account and password. Open the "Logged in" menu at the top of the page and...