Wish List - Wish List: Wish #312

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Sebastian Steiger

Be able and correspond via email, not webinterface

According to Lynn user responses to tickets that are sent via email-reply are not automatically categorized / sorted, and she needs to do it manually. However it is much more convenient for the user to reply via email. It should be feasible to do the sorting according to the information supplied in the header of the replied mail (ticket number, some other alphanumeric string).

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