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Wish List - Wish List: Wish #61

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Joseph M. Cychosz

Need some manner to facility user correspondence in the ticketing system.

Problem now is that communication with users regarding a ticket is a bit one sided. Need way for user to reply to the ticket response and have the response become part of the dialog shown in the ticket. It is too easy to miss a user’s response because the response is could be buried with all the other support traffic.

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