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Check on status of your tickets.
11 Aug 2009
Send messages to people reminding them about open tickets
We need to send a message after 24 hours, 1 week, etc., reminding people to look at the tickets on their list on the “my HUB” page.
Joseph M. Cychosz
26 Sep 2009
Better yet. Add number of assigned open ticket count above new message count in banner area.
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George B. Adams III
01 Jul 2010
Reminders can be very effective modifiers of human behavior. Worth implementing.
George A. Howlett
08 Oct 2009
I don’t know if this wish extends to unassigned open tickets. May be this is human behavior problem and can’t be fixed by a notification system.
29 Nov 2009
Gerhard Klimeck suggests:
“I think we should close open questions by a system message when an answer was posted and askers have been notified and did not answer”
Benjamin P Haley
04 Dec 2009
I like this idea!
05 Mar 2018
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