Ihosvany Camps @ on
Special requirements to run it?
What are the requirements to run this tool?
After I login and click LAUNCH TOOL, I just get a blank screen, without any button, text box, anything.
Regards,
Camps
Ihosvany Camps @ on
What are the requirements to run this tool?
After I login and click LAUNCH TOOL, I just get a blank screen, without any button, text box, anything.
Regards,
Camps
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Randy Heiland @ on
Thank you for trying pc4nanobio and sorry for your trouble. We see this behavior occasionally and have reported it to the nanoHUB team. Most of the time, simply hitting the reload button on your browser will cause the tool to be displayed. Please let us know if this works or if you still have problems.
regards, Randy
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Ihosvany Camps @ on
Hello Randy,
Thank you for the prompt response.
I have to click the reload button twice. Now I have something to play with.
Thank you.
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Paul Macklin @ on
Hi, sorry I was out last week. Glad to hear you got it working!
Occasionally, when nanoHUB is under heavy load, the notebook can take a long time render and/or stall out. As Randy and you found, hitting refresh will usually do the trick in such cases. Thanks for trying the tool!
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