Wish List - Wish List: Wish #81

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Michael McLennan

System for following up on open questions with one answer

We need a way to follow up with users, reminding them that they have a question with an answer. After 30 days, the question is closed automatically, or open to the community to be closed. User forfeits points if they don’t close their own question.

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  1. Gerhard Klimeck

    it will helet us understand user behavior a bit better if we have stats on how many tickets we answered and how many tickts got responses from users. We had a discussion today on offering users simple buttons on “accept answer” vs “the the problem is still there” and letting them know that we will close a ticket or question if it stays open for more than XX days after being addressed

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